PRIVATE POLICY

Who is responsible for your data?
This Privacy Policy applies to the personal data collected and used by KINAVIA. References to “KINAVIA,” “we,” “us,” or “our” mean KINAVIA, a company based in Belgium. We control how your personal data is collected, stored, and used, and we act as the “data controller” in accordance with the General Data Protection Regulation (GDPR).
 

What types of personal data do we collect?
We collect and process only the personal data necessary to provide you with our services, manage client relationships, and ensure the smooth operation of our business. This may include:

• Identification information (such as your name, email address, and telephone number).

• Information about your use of our services and your navigation on our website.

• Payment and billing data.

• Health-related information if you voluntarily provide it, for example through well-being questionnaires or fitness-related assessments.
   

How and why do we use your personal data?
We use your personal data for the following purposes:

• To fulfil our contractual obligations and deliver the services you have requested.

• To communicate with you for administrative, customer service, or operational reasons.

• To send you updates, offers, or relevant news about our services, provided you have consented to receive them.

• To improve your experience on our website and our services through usage analysis.

• To comply with legal and regulatory requirements.
   

Sharing your personal data
We may share your personal data with trusted third-party service providers who assist us in delivering our services (such as hosting, payment processing, communication, or marketing platforms). These providers are contractually obligated to protect your data and use it solely for the purposes specified by KINAVIA. Your data may also be shared if legally required.
 

Data transfers outside the European Economic Area (EEA)
Some of our service providers may process your data outside the EEA. In such cases, we ensure that appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, in accordance with applicable data protection laws.
 

Data security
We are committed to implementing appropriate technical and organizational measures to safeguard your personal data against unauthorized access, misuse, loss, or destruction.
 

Data retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law (for example, for accounting or legal compliance).
 

Your rights
In line with the GDPR, you have the following rights:

• The right to access your personal data and information about its processing.

• The right to rectify inaccurate or incomplete personal data.

• The right to request the deletion of your personal data.

• The right to restrict or object to the processing of your data.

• The right to data portability, allowing you to transfer your personal data to another provider.

• The right to withdraw your consent at any time where processing is based on consent.

You can exercise these rights by contacting us at: hello@kinavia.be
 

Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and deliver tailored content. You can manage or disable cookies via your browser settings at any time. For more information, please refer to our Cookie Policy.
 

Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, business practices, or technology. We encourage you to review this page periodically to stay informed.
 

Contacting KINAVIA
If you have any questions about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Email: hello@kinavia.be